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How Can We Help?

Whether you need advice on choosing the right game table or have a question about your order, we are happy to help.

We typically respond within 24 hours
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support@thegamersphere.com
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Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days within the Continental U.S. (excludes AK/HI). You will receive a tracking number by email once your order ships so you can follow its progress.

How can I track my order?

Once your game table or accessory ships, we will send a confirmation email with your tracking information. You can use that link to check delivery status at any time. If you have questions about your shipment, feel free to contact us by email or phone.

What is your return policy?

If your purchase does not meet your expectations, please contact us and we will walk you through our return process. We want to make sure you are completely happy with your pool table, poker table, or any other game room item.

Can I exchange a product for a different model?

We are happy to help with exchanges when possible. Reach out to our team with your order details and the item you would like instead, and we will do our best to arrange it. Availability may vary depending on the product.

How do I choose the right table size for my game room?

Choosing the correct size depends on your available space and how you plan to use the room. We recommend measuring your room and allowing enough clearance around the table for comfortable play. Contact us and we can help you find the perfect fit for pool, ping pong, foosball, or air hockey.

Do your game tables require assembly?

Assembly requirements vary by product. Some tables arrive fully assembled, while others include detailed instructions for straightforward setup. Each product page notes assembly details, and our team is available if you need guidance during the process.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Fast Response

Our team replies to every inquiry within 24 hours during business days.

Secure Shopping

Your payment and personal information are protected with industry-standard encryption at every step.

Free Shipping

We offer free shipping on most orders within the Continental U.S., excluding Alaska and Hawaii.

Game Room Guidance

Owned and operated by The Gamer Sphere, our team knows game tables and is ready to help you build the perfect setup.